Family Support Specialist

Ada S. McKinley Community Services, Inc.

Job Description

Basic Function.

Reporting Relationship:

Reports To: Program Manager

Supervises (Position Title): None

Principal Duties/Responsibilities:

  • Conducts individual and family interviews to assess client strengths and needs, formulates treatment goals, selects treatment approach, and achieves treatment objectives.
  • Provides emotional support and offers concrete suggestions.
  • Maintains necessary records on client services, and documenting case notes in the funder provided database in a timely manner. Completes monthly statistics and reports as required and prepares summaries for consultation, and monitoring for referral purposes.
  • Establish a trusting relationship with all family members
  • Coordinate community services including housing programs, day care programs, employment training, continuing education programs, alcohol and drug treatment services, etc.
  • Performs other duties as assigned within the Family Support Program

* Non-essential duties

Mental/Physical Demands: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Work requires concentration using a computer in analyzing and manipulating data. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Environmental Conditions: The noise level in the work environment is usually moderate. Duties are performed in a typical office environment. No unusual or adverse working conditions exist.


  • The position requires a minimum Bachelor's degree from an accredited institution, with a major in one of the Behavioral Sciences i.e., Social Work, School Guidance Counseling, Rehabilitation Counseling, School Psychology, Criminal Justice, etc. with one or more years of social service/child welfare experience
  • Demonstrates the experiences, beliefs, attitude and awareness that indicate cultural sensitivity to the client population served.
  • Ability to partner with clients individually, in family, to help them mobilize resources and their inner capacity to address problems they face.
  • Ability to coordinate effectively with other team members, other Agency resources and outside services in addressing client needs.
  • Valid Illinois Driver's License and insurance

This description documents the general contents and requirements of the job. It is not to be construed as an exhausted statement of duties, responsibilities, or requirements. The principal duties and responsibilities shown are all essential job functions except for those indicated with an asterisk (*). The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Job Requirements